This guide provides an overview of the services available through our Automatic Inquiry Machines (AIM) at Galaxy Investment Bank.

I. Scope of Service

Currently, our AIMs only accept local and non-local CMB cards. Cards from other banks are not yet supported.

II. Information Services

• Use the touchscreen menu to access various information, including:
• Introduction to CMB/Branch Information
• New Business Offerings
• Current Interest Rates

III. Services for Organizational Cards

• Balance Inquiry
• Transaction History Review
• Password Change (Transaction & Inquiry)

IV. Personal Card Services

• Account Verification
• Current Account Balance Inquiry
• Time Deposit Information Inquiry
• Current Account Transaction History Review

V. Personal Loan Information Inquiry

• Account Information Review
• Loan Repayment Details
• Pledged Loan Inquiry

XIV. Use Procedures

1. Menu Buttons

• Menu: Enter sub-menus by clicking "Menu" on the screen.
• Confirm: Confirm entered or displayed information for further actions by clicking "Confirm."
• Back: Return to the previous screen by clicking "Back."
• Print: Print receipts or statements by clicking "Print."

**Please note:** This guide provides a general overview of AIM functionalities. Specific services and features may vary by location. For the latest information and any eligibility requirements, please visit our official website or contact your local branch.